DART Text Service To Let Passe...

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DART Text Service To Let Passengers Report Intimidation

Brendan O'Loughlin
Brendan O'Loughlin

02:31 17 Jun 2019


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From next month, DART passengers will be able to report anti-social behaviour by sending a text.

It's hoped more people will use the new alert system to call out threats, harassment or violence.

Since the start of last year, there have been 128 reported incidents of anti-social behaviour on the DART.

Irish Rail wants to make those kind of incidents easier to flag.

From next month, a text alert system, similar to the one currently used on the Luas, will go live on DART and commuter services.

Irish Rail says it will be a discrete way for passengers to let staff know about any problems on board like threats, harassment or violence.

The company's Barry Kenny hopes it'll encourage people to report any incidents:

"BY having the text alert it is discreet and it allows people to give a report to us without being noticed".

Irish Rail says it will also be putting more staff on trains to crack down on anti-social behaviour.

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