Smell Of Urine, Stained Seats,...

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Smell Of Urine, Stained Seats, Ripped Carpets Among Taxi Complaints

Emma Tyrrell
Emma Tyrrell

07:21 12 Feb 2020


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The number of complaints about taxis increased last year, while drivers were fined more €75,000.

In one case, a passenger complained the cab smelled of urine.

The National Transport Authority issued 1,600 fixed penalty notices to taxi drivers last year.

They resulted in fines of almost €77,000, ranging from €40 to €250, according to the Herald.

Details released under a Freedom of Information request, shows the number of complaints made by customers rose by 5.5 per cent to 1,383 in 2019.

529 of them related to overcharging, while there were 496 complaints about driver conduct.

78 were about the condition of taxis with stained seats, ripped carpets and the smell of urine and cigarettes all mentioned.

One cabbie was fined after refusing to allow a passenger to bring a guide dog into the car.

Follow @98FM on Twitter for the latest Dublin news


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