Ryanair's announced an 8 per cent fall in profits for the 12 months to the end of March.
However the figure of 523 million euro is slightly ahead of what was expected, when lower fares, weaker sterling and higher fuel costs were taken into account.
The airline also saw a 3 per cent jump in passenger numbers.
Management are planning to continue their drive to improve customer service, following the rollout of a number of initiatives which have proved popular.
Ryanair's Chief Marketing Officer Kenny Jacob was asked if the improvements could have been rolled out sooner..
