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Greater Protection For Consumers

98FM
98FM

07:58 13 Jun 2014


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Consumers who purchase goods online throughout the EU will be granted greater protection from this morning.

A new directive, which came into effect at midnight, will now apply to contracts entered into from today.

The changes will see better cancellation rights for consumers, quicker refunds and a ban on hidden fees and charges.

Grace Duffy, Press Officer with the European Consumer Centre in Dublin says this is good news for consumers:


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