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New Self-Service Check-In Kiosks For Dublin Airport

98FM
98FM

11:43 6 Jul 2016


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Sixty two new self-service kiosks are being introduced at Dublin airport to enhance the customer experience for passenger during peak times.

The kiosks are most faster thant the traditional check-in desks and will reduce check-in times for people.

Depending on the airline, they will allow passengers to drop off their bags, check-in for their flight, tag their own luggage, and send in the baggage system themselves.

Four major airlines, Aer Lingus, Ryanair, CityJet and Flybe, will use the new technology between Terminal and Terminal 2.

Several other airlines at Dublin Airport have already expressed interest in using the new system.

"This €2M investment streamlines and simplifies the baggage check-in process for passengers," said Dublin Airport Managing Director Vincent Harrison.

"It will reduce check-in queue times and also increase the overall capacity at check-in in both Terminal 1 and Terminal 2," he added.


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