Advertisement
AIB Reverses Decision To Turn...

News

AIB Reverses Decision To Turn 70 Branches "Cashless"

Laura Donnelly
Laura Donnelly

12:27 22 Jul 2022


Share this article


AIB has decided not to proceed with plans to turn 70 branches into cashless outlets.

In a statement, the bank says it recognises 'the customer and public unease that this has caused'.

It says it will retain its 170-branch network in its entirety.

Five Dublin branches were in line for the move including Clonskeagh, Cornelscourt, Dundrum, Rathfarnham and Sandymount.

"Unease"

Here's the full AIB statement: "In recent years there has been a dramatic increase in the use of digital banking services and a decline in branch visits and cash usage. In AIB’s case, there are 2.9 million daily digital interactions compared with 35,000 customer branch visits. There has been a 36% decline in cash withdrawals from ATMs and a 50% fall in cheque usage over the past five years. AIB has also seen a fall of almost 50% in branch over-the-counter teller transactions, while mobile and online payments have increased by 85% in that same timeframe.

 "It was in the context of this evolving banking environment and the opportunity to enhance its long- standing relationship with An Post that AIB took the decision to remove cash services from 70 of its branches.

"However, recognising the customer and public unease that this has caused, AIB has decided not to proceed with the proposed changes to its bank services.

"The bank continues to retain its 170-strong branch network in its entirety and will also continue to offer banking services through its relationship with at An Post at its 920 post offices nationwide."

Follow @98FM online for all the latest news


Share this article


Read more about

AIB

You might like