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Dublin Bus To No Longer Refund...

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Dublin Bus To No Longer Refund Overpaid Fares

98FM
98FM

04:47 22 Aug 2018


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Passengers who overpay on Dublin Bus will no longer be offered a refund from next month.

The company is to stop refunding people who overpay in cash from September 9th.

From that time, customers will no longer get a 'refund due' receipt - but they'll instead be given an 'extra payment' receipt.

The company says the extra change will go towards "continuing to improve our services" and funding the Community Spirit Awards.

This is an initiative that's helped almost 1,800 voluntary groups through unclaimed passenger change.

It says the removal of the refund option is "consistent with the National Transport Authority's welcome intention to move to cashless operations on all buses".

The company's advising customers to use a Leap Card - or have the exact fare for their journey.


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